BryanLastRedDrop , 10 days ago

@eniko agreed

gamingonlinux , 10 days ago

@eniko it also especially fucking annoys me when publishers send out emails via noreply@

kojack , 10 days ago

@eniko When I first got my HP Reverb G2 vr headset, I thought it was faulty. I sent a highly detailed email to HP's support email, with links to videos of the issue, my troubleshooting steps, etc. I've spent years doing volunteer support on a VR forum, I know what info would help them.

The response I got was basically "We don't do email support, please call this phone number instead"
What, I should read out youtube urls over the phone?

(Turns out not faulty, just badly designed)

ahto , 10 days ago

@eniko it's like they are avoiding accountability