Yerbouti , (edited )

I hate Ticket master with passion. It’s a personal life goal to see this disgusting business die.

hactar42 OP ,

You and me both

matmarspace ,

One step closer to 1984. :(

Crackhappy ,
@Crackhappy@lemmy.world avatar

It makes me so mad that there are so many artists I cannot see because they only offer tickets through this scam. Billy Joel has been a lifelong bucket list artist, and I can’t go see his tour because of this bullshit.

Oh well, I’ll continue going to concerts using tickets sold by the venue.

a9cx34udP4ZZ0 ,

While they suck horribly, also scalpers. I have almost no issue with a venue requiring a verified app and quite frankly picture ID to allow entry. But please figure out how to do it without giving ticketmaster a dime.

Ginger666 ,

I just got some tickets from ticket master, and they didn’t have this, but AXS does force you to install the app no matter what.

I think it tells you when you go to buy them, in the delivery method.

PresidentCamacho ,

I found this out after getting past security but before entering the venue. I had shit cell service and was just finding out I had to download, create an account for, and sign into their app, I was outside for maybe 10 minutes. Funny how they dont make you do any of this to buy the ticket, only after I paid money for it. AXS can suck my dick.

Reddfugee42 ,

Just do Will Call. This is to mitigate scalping, everyone should be in favor.

LordCrom ,

Will call usually has 2 people at the window and 200 people in line. Lol. You think Ticketmaster wants you using willcall?

And scalping still exists, only it’s Ticketmaster doing it now.

Reddfugee42 ,

There’s a downside to everything but you just gotya put on your big boy undies and checks notes wait in a line.

padge ,

When I have a concert I usually install the app, load the ticket into my mobile wallet, and delete the app

limelight79 ,

Hell I have the app on my phone, but yesterday, I received a ticket for an event, accepted it, and downloaded it to my phone without using that app at all.

I think OP is misunderstanding what is happening. The code changes every so often, probably to prevent people from passing around a screen shot and trying to get in that way. You can get the ticket without the app.

pm_me_your_lotto_num ,

You can use the mobile website if you don’t want to install their app. You can also put the tickets in a mobile wallet if you use one.

This is just so you don’t screenshot, share it, and try to double-dip your ticket with a friend.

bitchkat ,

AXS does not integrate with google wallet. I put a note in each calendar event which app the tickets are in. At least the Pixel phones now let you put anything in your wallet that is a QR code. I wish it would let us put plain old images in the wallet.

ikidd ,
@ikidd@lemmy.world avatar

How the hell would you double dip? They scan you in.

I built a ticketing app for folk festivals 2 decades ago and we had that problem beat even then.

JasonDJ ,

Sure, they can you on, but which patron is the real patron?

Suppose the ticket was supplied as a PDF. Then it is either in the users Downloads directory or in their email. If that PDF is obtained by a malicious actor, it could be resold countless times. You could have 100 “guests” arrive at a venue with a bogus ticket but only the first one gets in, because they were scanned. That first person may not be the legitimate ticket owner.

Now, if your using their app, they usually put an animation over the barcode, and the gate attendants know to look for that. If that animation isn’t there, don’t scan. Pretty simple instructions to give to anyone. And accessing the app likely requires logging in, probably with some form of MFA (though probably SMS), so it gets a lot more difficult to rip off both the legitimate users and Ticketmaster in this way.

I don’t like having to use a specific app for things like this, but “I kinda get it”.

Now, it’d be better if we had a universal standard format for putting secure, validated passes into the native phone app. Perhaps registering your device to your account via their website, then only allowing the ticket to be installed on one device. I’m sure there’d be more to it, im just spitballing.

blusterydayve26 ,

There you go, assuming the problem is worth the corporation’s time and money to bother solving. The correct answer is to not bother hiring a customer support department and telling people that they’re SOL when stuff goes wrong. The goal is to take in more money than you spend on customer support, so you spend none.

ikidd ,
@ikidd@lemmy.world avatar

PGP-encrypted email for everyone, problem solved.

Yah, yah, I know…

GladiusB ,
@GladiusB@lemmy.world avatar

Change a number. Then when they scan it you claim it’s an error and then you are dealing with a “technology problem”.

wolfpack86 ,

Actually think this is more about protecting against unscrupulous scalpers selling tickets multiple times.

When you can just email a pdf or print it, nothing stops you from doing it multiple times.

At the end, it’s ticketbastard that has to listen to the people that got scammed. This method forces authentication and secure the chain of custody.

RippleEffect ,

Mfa does make sense here tbh. I’m more upset by their outrageous fees and monopoly.

jjlinux ,

Another company that will never see my money again. Mastodon and Lemmy are making me save way more money than any financial advisor ever could 🤣

Daxtron2 ,

As long as you’re fine with never seeing any live music besides local bands again. Shits a monopoly

explodicle ,

Even NFTs would be better than this.

Squizzy ,

NFTs and Crypto/blockchain have some really good usecases. Unfortunately everyone one that shills them is a hustle bro type.

Chakravanti ,

Unless they’re dealing dope on the DNM. Then they’re professional suppliers that want their product to generate as much as possible an oncoming, long term relationships that are respected for their strength in security and quality. You’re about as likely to get fentanyl in your meth when you buy from regular long term vendors as you get real professionals on the street that won’t stab you in the back; literally *and * metaphorically.

Squizzy ,

Im lost, whats all this about?

Chakravanti ,

Dealing dope ain’t bad business because the nature of the acts potential only perpetrates damage on the community. It’s because the damn-near-century of the dope parade of prosecution trick you not looking down the scope of understanding. Liars and denials of all trues of value spin the product responsible for anything at all to save your life and ignoring the blatantly obvious paint of something less than an object even being able to make a choice like you or I.

Objects do not make choices. Your choices, when blamed on “addiction” (a completely nonexistant concept just like objects able to make choices and will) is at least a misleading denial of the truth if not a deceptive trick to give you ideas that have value determining your will.

That might sound ridiculous but that’s be cause it is. Drugs don’t make choices. You, people, make choices. Every fucking word the DEA says does absolutely nothing but gamble on the viability of the life of everyone. Everyone loses because objects will never have will, make a choice, or perceive the truth.

They aren’t trying to win the inevitable death path. They’re fucking paving it via baking the planet, infecting everything and everyone everywhere, simulating intelligence with an object of no real similarity to usual and with zero true understanding of what intelligence even is, let alone how.

Denying women’s right to do better than what we call ruling or leadership, because none of us have ever done that truely even in our last 12ky, is the very source of this collective suicide.

There will be drugs. You will do them and die. But the suicide is from the dope. It’s the Karma of denying women’s their rights when they hold that chains of all your skulls on their neck.

Squizzy ,

What the fuck are you talking about, how is this a reply to NFT use cases.

01011 ,

NFTs aren’t inherently bad. Ethereum is however inherently bad.

explodicle ,

Can’t you use NFTs on any blockchain?

01011 ,

In theory, yes but most people associate NFTs with the ETH.

itsmect ,
@itsmect@monero.town avatar

NFTs require arbitrary data storage, which not all blockchains support (or are prohibitively expensive).

penquin ,

I’ve never bought a ticket on ticket master or anywhere else in my life. I just don’t ever go to things that require tickets 😂

Dkarma ,

You sound boring

penquin ,

There are many other ways in life where you can have fun without getting fucked sideways by a corporation. But you do you, but make sure you keep complaining about it on social media while you keep letting them do that, though. That’ll teach them a lesson :)

TheFriar ,

Well, you’re also then leaving the bands you love hung out to dry.

No one is fuckin happy about it. I don’t like record labels and their practices either, but you have to end up supporting them when you support the artists. Capitalism is the problem. And it’s pervasive. The Ticketmaster problem is also present in ISPs and cell phone companies. Did you forego giving money to both of those industries to make this comment?

penquin ,

Bands have enough money and influence to do something about it instead of leaving us the helpless peasants fight for their livelihood. And comparing essential utilities to tickets isn’t a good one, my friend. Also, with ISPs and cellphone companies, we actually have plenty of options.

TheFriar ,

I’m talking about the arrangement of how companies have worked since the deregulation 80s. Multiple huge bands have tried to change the monopoly Ticketmaster/livenation hold in the industry. And most bands that aren’t global phenomena are beholden to their record labels, who are beholden to Ticketmaster. Blaming the bands is pretty shitty. They’re about as powerless as we are, honestly.

Also, ISPs famously have divided the country up and all collectively decided to stay out of each other’s territories for the most part—and they are all running on OUR lines that are public. They supply the “last mile,” but we are still paying them to allow us access to our own infrastructure.

I’m just saying, there are so many examples of this. Airlines are the same. Greyhound busses. Trains. Search engines. Google. Credit reporting agencies. Big movie studios. Capitalism is beyond fucked up. Ticketmaster is one small part, and their lobbying power keeps their control. I buy plenty of tickets through smaller distributors like Dice. These are all pretty similar situations. Money = power, and the more power you have, the more power you have, on and on until you control whatever it is.

You technically have some choice, but your route, your band, your internet, your cell phone carrier, your search engines…a lot of them have pretty much cornered a huge share of the market through power brokering/lobbying/VCs funding them. Look at ride shares. VCs drove the price down by operating at a loss for like a decade+. And now that they took over the market, they have all the power.

Your problem isn’t with the bands trying to make a living. It’s with capitalism.

Ginger666 ,

So your solution to this is never see any band or comedian or race or sporting event or anything that you have to buy tickets for?

Lmaoooo

penquin ,

For me personally, yes, that’s a solution, but for me only, people can do whatever they want. I’m not responsible for the artists’/comedians’ fights. If they’re ok with it, then why should I care?

ToucheGoodSir ,

Well if they want people’s data from having their app they should give heavily discounted tickets 👁️👁️👁️🤣🤣🤣🤔🤔🤔🫡🫡🫡🙄🙄🙄

RootBeerGuy ,
@RootBeerGuy@discuss.tchncs.de avatar

Oooh, nah, let’s just do both!

hactar42 OP ,

You’re talking about the same company that charges a “convenience” fee for ordering online. Then if you decide to go to buy them in person you charge a “facilities” fee.

fuzzy_feeling ,

how is this legal?

WhatAmLemmy ,

Because we live in corporate ruled kleptocracies masquerading as democracies.

PresidentCamacho ,

Democracy can never exist in a two party system.

Ringmasterincestuous ,

I’ve seen my last show

hactar42 OP ,

It’s really sad because the artists have little to no control over this. It is the venues who are contracted through Ticketmaster.

I remember Pearl Jam suing them for this in the 90s. Unfortunately, Pearl Jam lost and here we are 30 years later still dealing with their monopolistic tactics.

jayandp ,

It’s really sad because the artists have little to no control over this. It is the venues who are contracted through Ticketmaster.

Yeah, it’s like if every movie theater only used Fandango. It would be ridiculous if that was the case, yet that’s what’s happened to live events.

TechNerdWizard42 ,

Haven’t bought anything on Ticketmaster or their owned companies in years. And I generally go to 2 to 5 live shows a month.

This and their policy towards VPNs means I won’t support them.

jpreston2005 ,

where do you buy your tickets?

TechNerdWizard42 ,

Directly from many venues. And some ticket sellers that aren’t owned by them. Some smaller venues use them, and some artsier places.

But for the mega concerts, I just don’t go where Ticketmaster holds the venue contract. I fly and see who I want elsewhere.

DudeDudenson ,

The Amazon equivalent for my country does this for their site on mobile by removing filters and making it so anything related to your account just tells you to use the app.

However If you toggle desktop mode in your browser everything works perfectly fine. It’s almost as if they just want to data mine you. Surely no company would have that as a motive!

hactar42 OP ,

Sadly, I tried desktop mode in Firefox and still got the pop-up

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